July 7, 2014
A mature organization should have their ITIL Processes highly integrated. In other words, the output of one process should be easily make available for an input of another process.
In HP Service Manager, you can see that this feature or functionality is built into some...
Windows Management Instrumentation (WMI)
July 19, 2014
Business Service Definition
Sharing of Published Workaround Information to Incident
Using CMS to model your IT business
May 1, 2013
July 2014 (4)
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