We are looking for suitable candidates to join us:

 

SOFTWARE / SYSTEM ENGINEER (JUNIOR)

 

Our domain solution includes:

  • Application Performance Management

  • Service Portfolio Management

  • IT Service Management Technology and Practices

  • System Performance Test

  • Infrastructure System Integration

  • HP Converged Cloud Infrastructure

 

We are looking for suitable candidates to join us

 

Job Description:

  • Stage, install and configure server, storage and networking systems

  • Install, configure, test and maintain operating systems, application software and system management tools

  • Deploy various industry standard operating system and Hypervisor

  • Troubleshoot and resolve the system and application software related issues

  • Participates in the analysis and composition of requirements, design and implementation of system, design and implementation of test plan and documentation of final solution delivered

  • Should be able to adapt to new languages, methods and platforms to meet the needs of the project

  • Exposure in JavaScript, C++, Java, Perl

  • Exposure in database technologies such as MSSQL Server, MySQL and/or Oracle database

 

 

Job Requirements:

  • Fast learner with positive working attitude

  • Possess analytical and problem solving mindset

  • Ability to handle stress, multiple workloads, accepting new challenges and responsibilities as “All in a day’s work”.

  • Enthusiastic, friendly; candidates with a lively disposition are welcome.

  • Willing to travel locally and abroad to explore the undefined horizons.

  • Able to work on after office hours

  • Related Degree/Diploma in IT field

  • Eager learning fresh graduates are encouraged to apply.

  • Required languages: English, Bahasa Malaysia

  • Possess your own vehicle

 

Note:

  • Professional training will be provided to grow individual skill as well as career development.

Service Delivery Engineer

 

Roles and Responsibilities

  • Handles customer inquiries via phone, email or chat regarding technical issues with software and hardware products and solutions.

  • Perform first-level diagnosis and troubleshooting support to end-users and customers. Log all requests and escalate as necessary.

  • Provide remote and on-site support services to customers’ base

  • Keeping a clear and active focus on inquiry resolution and ensuring that all the necessary action is taken to resolve a customer's inquiry.

  • Working under minimal supervision, receives calls and enquiries, provide support in accordance with established processes and document incidents and remedies

  • Works closely with the Service Delivery Executive/Manager in managing service level agreements by ensuring that all services are delivered according to contractual commitments

  • May respond to inquiries regarding a specific or more complex product (e.g. number of products, complex technologies) or a specific customer (based on customer size or revenue tied to customer, etc.)

  • Provide service in a professional and courteous manner

  • Developed communication skills, both written and verbal with great attention to detail

  • Preserve and grow your knowledge of help desk procedures, products and services

Title: Project Coordinator / Project Manager

 

Job Brief: We are looking for a responsible Project Coordinator / Project Manager who will run, administer and organise all project activities in cooperation with and under the direction of the Senior Project Manager, aiming at the sound execution of the project

Roles and Responsibilities

  • Project Coordinator

  • Coordinate activities, resources, equipment and information

  • Make certain that clients’ needs are met as the project evolves

  • Work with project team to ensure projects are progressing according to schedule

  • Use project management tools to monitor timeline, scope and cost

  • Act as the point of contact and communicate project status adequately to all participants

  • Create and maintain comprehensive project documentation, plans and reports

  • Assist to prepare project proposals, timeframes, schedule and budget

  • Work under the instructions of the Project Manager

Project Manager

 

  • Responsibility as stated under Project Coordinator position

  • Liaise with clients to identify and define project requirements, scope and objectives

  • Make certain that clients’ needs are met as the project evolves

  • Ensure that all projects are delivered on-time and within scope

  • Monitor and track project’s progress and handle any issues that arise

  • Work with resource management on resource planning, availability and allocation according to projects pipeline

  • Report and escalate to management as needed

Requirements

 

  • 2+ years of experience in project management in a related field

  • Previous experience in cooperating with Project Managers for the delivery of projects

  • Excellent client-facing and internal communication skills

  • Excellent written and verbal communication skills

  • Solid organizational skills including attention to detail and multitasking skills

  • Strong working knowledge of Microsoft Office and of project management tools

  • BS/BA in a related field

  • PMP / PRINCE II certification is a plus

Contact US:

E-1-06, Capital 5, Oasis Square, No.2, Jalan PJU1A/7A

Oasis Damansara, 47301 Petaling Jaya, Selangor,  Malaysia

Tel: 03-74911830 |  Fax: 03-74911827

Email: Info@nh2system.com

Web: www.nh2system.com