Business Service Definition
Business Service Definition describes an IT Service Offering to a business. Business Service is an abstract that produces and supports by...
Windows Management Instrumentation (WMI)
WMI is one of the common way used to monitor and discover Windows System. In many customers control environment, we always face with...
Service Modelling
Using HP Software - CMS, to develop your critical IT business model. This will enable you to visualize what are the dependancy...
Sharing of Published Workaround Information to Incident
A mature organization should have their ITIL Processes highly integrated. In other words, the output of one process should be easily make...
Using CMS to model your IT business
Using HP Software - CMS, to develop your critical IT business model. This will enable you to visualize what are the dependancy...
