July 19, 2014

Business Service Definition describes an IT Service Offering to a business. Business Service is an abstract that produces and supports by IT using a set technologies that consumes by business users with tangible values. It defines how business is expecting to use the I...

July 19, 2014

 

WMI is one of the common way used to monitor and discover Windows System. In many customers control environment, we always face with connectivity issue like target is not responsive even though the requested listening port is make available at the firewall.

 

We first n...

July 19, 2014

Using HP Software - CMS, to develop your critical IT business model. This will enable you to visualize what are the dependancy surrounding your IT business, undelaying IT infrastrcture such as server, storage and network, to operating system resources, residual softwar...

July 7, 2014

A mature organization should have their ITIL Processes highly integrated. In other words, the output of one process should be easily make available for an input of another process.

In HP Service Manager, you can see that this feature or functionality is built into some...

May 1, 2013

Using HP Software - CMS, to develop your critical IT business model. This will enable you to visualize what are the dependancy surrounding your IT business, undelaying IT infrastrcture such as server, storage and network, to operating system resources, residual softwar...

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